Features
Build the best digital services that are Interoperable, Accessible, Multilingual, Mobile, Secure, and tailored for your chosen citizen and staff experience.
Digital Services have never been so easy:
- Open Source and White-label
- REST microservices secured with JWT
- Everything is built on standards.
- BPMN + DMN + Forms == Automating Bureaucracy!
- Growing list of business focused microservices
- and much more!
Microservices and Experiences:
Services
The core of service delivery capabilities. This microservice is the primary API for all services; Service Directory (with Services, Types, Scenarios, and Channels), Life Events, Service Submissions, Workflow integrations with Forms and Services, Service activation requirements, and Service submissions requirements.,
Forms
Primarily used by the Services microservice, the Formio (Forms) microservice is an internal network microservice that is used as a Forms builder and server validation system. All forms are built and stored in this service, and all service submissions are validated by this microservice.
Workflow
Build, manage, and monitor simple and complex business processes: the central orchestrator of business logic, bureaucracy, and data through the DigitalState microservices. Workflow is powered by Camunda BPM using BPMN, DMN, and CMMN.
Authentication
User registration, password reset, user management, and JWT issuing. Designed to be swappable with any other JWT issuing platform that may exist on-premise or in the cloud.
Identities
The primary microservice that manages all user data related to identity, permissions, preferences. Manages: Individuals, Organizations, Anonymous Contacts, Staff, and Business Units.
Tasks
Human task management backed by Camunda BPM. Provides mapping and security layer for task management for all Identities. Enterprise Feature.
Topics
Subscription management to Topics. Enables subscription management for all identities and which channels, frequency, language preference and other notification options.
Interactions
The "CRM" of the platform without the sales oriented design. Flexible, and lightweight: Channel Tracking, Communications (Bulk Message Generation), Bulletins, Scheduled message sending, Multi-Channel Message sending, Secure MyAccount Inbox/Messages.
Assets
Define and manage government issued documents and related objects to Identities; all easily managed and orchestrated by workflow; Library cards, licenses, permits, property ownership, vehicle ownership, animals, etc. Assets are used to track "things" issued, related, and owned by Identities, and can be used to provide further access to other systems and services.
Cases
Flexible and lightweight case system. (aka Ticket Management). Designed to be extremely lightweight and applicable to every case scenario. Implements Case Metadata, Status Updates, Case State and Status, Custom IDs, Case Sharing, Anonymous Case Lookup, and Identity Ownership.
Records
Government Records Management. Lightweight and flexible; a "Record" is defined by the business. Use records to store related documents to a case, snapshot of a Service Submission, or any snapshot in time that must be recorded as a official or transitory record. Supports attachments, and the ability to store records in multiple data-stores such as enterprise content management/records management systems.
Reporting
Central reporting microservice that stores and indexes data used for reporting. Leverage Grafana dashboards, ElasticSearch indexes and query support, and much more.
CMS
Lightweight and flexible content management system that is designed to store UI translations, commonly used files, and content used by various user interfaces that connect to DigitalState microservices.
Logs
Central logging that aggregates all logs from microservices into a indexed source. Leverage Grafana, Prometheus, and other logging capabilities used for development and production monitoring.
SDK
Repository of development and deployment resources used by engineers, developers, and devops. Postman files provide mappings and examples of all microservices, Ansible playbooks, deployment instructions, etc.
Core
Primary DigitalState Symfony Component used in all PHP based microservices. Provides a range of default microservice capabilities used to rapidly build and deploy microservices that meet government standards.
Ui
Primary DigitalState Angular library used in all Angular based UIs. Provides a range of default Angular capabilities used to rapidly build and deploy user interfaces that meet government standards.
Discovery
Set of infrastructure services that manage microservice discovery within a distributed, fault tolerant, redundant, and scaling infrastructure.
Portal: Angular based user interface used for Individuals, Organizations, and any staff that require a tailored and customized interface. Typically used as the "Citizen", "Field Crew", or "Custom" interface.
Admin: Angular based Administrative interface. Lots of Menus, datagrids, bulk editing, etc. All the administrative UI features that Staff need to manage the DigitalState platform.
Dashboards: Grafana based dashboards enable Staff to build and manage operational views of data pull from multiple datasources including Workflow/Camunda, and the Reporting microservice.
Need Support?
We're with you every step of the way: From an idea, to development, to production.
- Development Support
- Cloud Hosted and Managed
- On-Premise and remotely managed (optional)
- Consult with our platform and service development teams
Something missing? Let us know!
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